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  • Why Healthcare Technology is Never a Purchase

    Ansley Hoke
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    It’s a fair bet that no patient has ever gone to their healthcare provider and said, “I need to buy an x-ray” or “I’m shopping for casts.” People go to the emergency room, or make an appointment to see their doctor, because they have a problem. They might be experiencing pain, shortness of breath, fatigue, or another pressing issue. And while ultimately there will be payment for services and products, most medical professionals would never consider their patients to be customers. Rather, patients go to their healthcare provider, the medical expert, to diagnose and advise them of what they need to treat their symptoms, to cure their illness, and solve their problem.

  • Social Distancing or Physical Distancing? How ScanSource Employees Continue to Communicate and Collaborate Effectively

    John Harvey, Senior Executive Vice President, Worldwide Human Resources
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    Thanks to the widespread adoption of unified communications solutions, many of us are collaborating more than ever, just remotely. We’re swapping out in-person meetings for video calls and rely on cloud-based platforms to provide alternatives to in-person meetings. Given this new level of virtual connection, perhaps the more appropriate terminology is not “social distancing,” but “physical distancing”. 

  • Heightening security during an insecure time

    Coy Hollingsworth, Director, IT Security, ScanSource
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    As the number of COVID-19 cases rapidly increases, more businesses must rely on employees working from home. While this helps heighten health and safety, it also can open doors to security issues.

  • Happy Customers Means More Tech

    ScanSource
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    Technology is changing the way every industry does business. In retail, technology is helping create a frictionless shopping experience. Why? Consumers are demanding it. For example, this week Amazon opened its first full-sized grocery store based on the success of its cashierless Amazon Go convenience stores. Yes, cashierless. While this may seem like a headline-making publicity stunt, it’s not. In addition to pushing the boundaries of what we consider possible in retail logistics, they’re pushing hard to implement technology to meet consumer demands. And smart retailers are taking notice.

  • How Technology is Improving the Employee Experience (EX)

    John Harvey
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    Running a successful business isn’t just about attracting and hiring your industry’s top talent; it’s about ensuring that your employees, once hired, are bringing the best versions of themselves to work each day. From offering workers opportunities to improve their wellness, to ensuring their daily safety and enabling seamless remote work capabilities, there are dozens of ways that companies can enhance the overall employee experience.