This workshop runs up to 4 hours. It is designed for field technicians and technical support staff with telephony experience who are responsible for maintaining and configuring Mitel MiVoice Business systems and would like a refresher on ARS configuration options, configuring telephony restrictions, and best practice principals. Please note that this workshop will cover the topic in a standalone-system scenario, not networked systems with Direct IP Routes.
This course is remote leader-led. The student will be remote, and the course will be conducted with an instructor leading the training sessions via a web-session environment. Practical exercises will be conducted with remote access to MiVoice Business instances.
NOTE: Please see equipment and setup requirements for further details.
Every effort will be made to accommodate for the different time zones in which the students reside. This may, in fact, cause some students to have an early start to their day while others may have a later start time.